Browsing All posts tagged under »crisis communications«

If you dance with the PR devil, defend what you do

October 31, 2013

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I love my job. Most of the time. But I hate the company the PR industry keeps sometimes. For every company that uses PR for public good, there is another that is prepared to take the petro-chemical-dictatorial dollar. And while I may not approve of these firms’ ethics, I’d defend their right to take that […]

How to avoid your own Pratt-gate

February 22, 2010

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I feel sorry for Christine Pratt from the National Bullying Helpline. Every time she has appeared on TV today, she seems to be spinning a different line and unsure of her own organisation’s status. But let’s hope this episode is a learning for other charities. What seemed like such a good idea on a Sunday […]

Easyjet’s ‘Double Dip’ Crisis

November 25, 2009

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Easyjet probably thought they’d won the crisis management battle to shut down the debate on the holocaust memorial photo spread. Online media coverage over the weekend showed them acting quickly, decisively and sympathetically by pulping 300,000 copies of their inflight magazine (although it took 3 weeks for the complaint to surface). But the issue has […]